Terms Of Service
Information about shopping with realok.
Last updated: November 11, 2026.
Store operator
realok is operated by Adslion media Limited, OFFICE 5, 8/F, MEGA CUBE, 8 WANG KWONG ROAD, KOWLOON BAY, KOWLOON, HONG KONG. Contact: siphol6017@126.com.
Product information
Please review the product description, dimensions, material, images and selected variant before ordering. Screen settings can affect the appearance of colours. Our Fit & Placement Guide can help you choose, but the individual product listing provides the details for your selection.
Prices & checkout
Store prices are displayed in USD. Review the items, quantities, delivery details, shipping charges and any displayed taxes at checkout before paying. Available payment methods are shown at checkout.
If we discover an error affecting your order, we will contact you to resolve it. Any cancellation or refund will be handled in accordance with applicable consumer rights.
Orders & delivery
Provide accurate contact and delivery information. If you notice a mistake, email us promptly with your order number; changes depend on the order's processing status. Shipping destinations, rates and estimated timing are set out in our Shipping Info.
Returns & problems
Our Return Policy explains the return window, item condition, return shipping and refund process. Contact us if an item is damaged or incorrect. These terms do not exclude or limit mandatory rights or remedies available to you under applicable consumer law.
Using this website
Use the store lawfully. Do not attempt to interfere with its operation, access another person's account or submit fraudulent information. Website content remains subject to the rights of its respective owners.
Personal information
Read our Privacy Policy for information about personal data used in connection with the store.
Questions & updates
For questions about an order or these terms, email siphol6017@126.com. Updates to these terms will be posted on this page; changes will not remove rights applicable to an existing order.