Privacy Policy

How information is used when you visit or shop with realok.

Last updated: November 11, 2026.

Who is responsible

realok is operated by Adslion media Limited, OFFICE 5, 8/F, MEGA CUBE, 8 WANG KWONG ROAD, KOWLOON BAY, KOWLOON, HONG KONG. For privacy enquiries, contact siphol6017@126.com.

Information involved in using our store

When you contact us, create an account or place an order, we process the details you provide, such as your name, contact information, delivery and billing addresses, order information and correspondence. Checkout also involves payment information handled through the payment services presented to you.

Our storefront runs on SHOPLINE. The platform may process technical information such as your IP address, device and browser details, and interactions with the store through cookies and similar technologies.

Why information is used

Information is used to operate the storefront, process orders, arrange delivery, respond to enquiries, handle returns, maintain security, prevent misuse and meet applicable record-keeping obligations. Where required, optional marketing or tracking activities rely on your consent.

Service providers & international processing

Information needed to provide these services may be shared with SHOPLINE, payment service providers, delivery partners and other service providers involved in fulfilling your request, or with authorities where disclosure is legally required. Providers may process information in countries other than where you live. Applicable safeguards are required where relevant data protection law applies.

For information about the platform's practices, read SHOPLINE's Privacy Policy.

Cookies & choices

Cookies support functions such as the shopping cart, account access and site security. You can manage cookies through your browser and any privacy controls made available on the storefront. Blocking necessary cookies may affect shopping functionality. Optional cookies and tracking are subject to applicable consent requirements.

Retention & your rights

We retain information for as long as needed for the purposes described above, including applicable accounting, legal and dispute-resolution obligations. Depending on your location, you may have rights to access, correct or delete your information, restrict or object to processing, receive a portable copy, withdraw consent, or complain to a relevant data protection authority.

To make a request, email siphol6017@126.com. We may need to verify your identity before acting on it. Please do not send passwords or full payment card details.

Policy updates

We may update this notice to reflect changes to our services or applicable requirements. The date above identifies the latest version.